CUSTOMER CARE
Opening hours:
Mondays - Saturday: 11:00-17:00
Sunday: 11:00 -15:00
Have any questions or concerns?
We’re always ready to help!
Call us at
+52 376 766 0133 (Tel/Fax)
+52 33 1245 4461 (WhatsApp)
or send us an email to:
visit us:
Morelos 8, zona centro,
One block from the pier
45920 Ajijic, Jalisco, México
FAQ
What is the Shop Policie?
Please weare a face mask and keep a distance of 1.5 meters to other people.
What are your Payment Options?
Secure options:
-
Cash -
Credit Card /Debit Cards -
PayPal -
Bank Transfer:
What are your Terms of Delivery?
We deliver the products that you bought
-
At the Store -
Within Lake Chapala the same Day for no extra charge, but incourage you to tip the driver -
Within Mexico up to 7 days. Fees depending on the items -
Currently no shipping outside of Mexico
How do you handle Returns & Exchanges"?
You can return any item you bought at the store, unless it is damaged and not returned in its original condition. Buyers are responsible for return shipping costs or losses.
What is your Privacy Policy?
We only use your shopping and mailing adress and contact information: