CUSTOMER CARE

Opening hours:

Mondays - Saturday: 11:00-17:00 

Sunday: 11:00 -15:00

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

+52 376 766 0133 (Tel/Fax)

+52 33 1245 4461 (WhatsApp)

or send us an email to:

shop@mi-mexico.com

visit us:

Morelos 8, zona centro,

One block from the pier

45920 Ajijic, Jalisco, México

FAQ

What is the Shop Policie?


Please weare a face mask and keep a distance of 1.5 meters to other people. We have sanitizers in the shop to desinfect your hands. Please stay home, if you feel sick. You can shop our shoes onlie and all store options through store video calls. We will then deliver your orders in a safe way.




What are your Payment Options?


Secure options:

  1. Cash
  2. Credit Card /Debit Cards
  3. PayPal
  4. Bank Transfer:
Bancomer (Suc. Ajijic) Nr (Cuenta Clabe): 01234001847523769




What are your Terms of Delivery?


We deliver the products that you bought

  1. At the Store
  2. Within Lake Chapala the same Day for no extra charge, but incourage you to tip the driver
  3. Within Mexico up to 7 days. Fees depending on the items
  4. Currently no shipping outside of Mexico




How do you handle Returns & Exchanges"?


You can return any item you bought at the store, unless it is damaged and not returned in its original condition. Buyers are responsible for return shipping costs or losses.




What is your Privacy Policy?


We only use your shopping and mailing adress and contact information: 1. To fulfill your order 2. For legal reasons (e.g. like paying taxes) 3. To communicate wwith you about your order and to increase your customer experience.





2020 (c) Mi Mexico, Alejandro Wagner Nitz (Owner). Photography all rights reserved. Unauthorized use and/or duplication of this material without express and written permission  is strictly prohibited